PetStar
Crater Pet Water Fountain
Crater Pet Water Fountain
FAQ
Have questions in mind?
See our FAQs below
What is the capacity of the Petstar Crater Water Fountain?
The fountain has a 2.5L large water capacity, providing fresh water for your pet throughout the day.
How does the Petstar Crater Water Fountain work?
It features a circulating water system with a built-in filtration system that keeps water fresh, clean, and free from hair, dirt, and debris.
What are the dimensions of the Crater Pet Water Fountain?
The fountain measures 182x182x160(H) mm.
Does the water fountain require a power cord?
Yes, the Petstar Crater Water Fountain requires a power connection to operate. It comes with a USB power cable for easy setup.
Question
Answer
Is the fountain noisy?
No! The ultra-quiet water pump operates at low noise levels, ensuring a stress-free drinking experience for your pet.
Does the fountain have a filtration system?
Yes! The fountain features a multi-layer filtration system that removes impurities, hair, and debris, ensuring your pet drinks only clean and fresh water.
How often should I replace the filter?
For optimal performance, it’s recommended to replace the filter every 30–60 days, depending on water quality and usage.
How do I clean the Petstar Crater Water Fountain?
Weekly Cleaning: Disassemble and clean the water tank, pump, and filter.
Pump Maintenance: Remove the pump cover and clean it to prevent clogging.
Filter Cleaning: Rinse the filter under running water before use.
What should I do if the water flow is weak or stops?
✔️ Ensure the water level is above the minimum mark.
✔️ Check if the filter is clogged and replace it if necessary.
✔️ Clean the water pump to remove any debris.
✔️ Ensure the power cable is properly connected.
Can I use tap water in the fountain?
Yes, but for better water quality, it’s recommended to use filtered or purified water.
