PetStar
Cordless Water Dispenser
Cordless Water Dispenser
FAQ
Have questions in mind?
See our FAQs below
How does the Petstar Cordless Water Dispenser work?
How does the Petstar Cordless Water Dispenser work?
What is the capacity of the water dispenser?
The dispenser has a 2.5L water tank, providing sufficient water for your pet throughout the day.
What are the dimensions of the water dispenser?
The dispenser measures 220 × 180 × 155 mm.
Is the dispenser truly Cordless?
Yes! The Petstar Cordless Water Dispenser is powered by a rechargeable 45000mAh battery, allowing cord-free operation for maximum convenience.
How long does the battery last on a full charge?
A full charge can last up to 30 days, depending on usage frequency.
Does the dispenser have a filtration system?
Yes! It features a multi-layer filtration system that removes impurities, hair, and debris, ensuring clean and safe drinking water for your pet.
How often should I replace the filter?
For optimal performance, it’s recommended to replace the filter every 30–60 days, depending on water quality and usage.
Is the dispenser suitable for both cats and dogs?
Yes, the dispenser is designed for both cats and small-to-medium-sized dogs.
How do I clean the dispenser?
Weekly Cleaning: Disassemble and clean the water tank, pump, and filter.
Pump Maintenance: Remove the pump cover and clean it to prevent clogging.
Filter Cleaning: Rinse the filter under running water before use.
What should I do if the water flow is weak or stops?
✔️ Ensure the water level is above the minimum mark.
✔️ Check if the filter is clogged and replace it if necessary.
✔️ Clean the water pump to remove any debris.
✔️ Make sure the battery is charged.
Can I use tap water in the dispenser?
Yes, but for better water quality, it’s recommended to use filtered or purified water.
Is the dispenser noisy?
No! The water pump operates with low noise, ensuring a quiet and stress-free environment for your pet.
What is included in the package?
✅ 1 × Cordless Water Dispenser
✅ 1 × Filter Cartridge
✅ 1 × USB Charging Cable
✅ 1 × User Manual
Is there a warranty for the product?
Yes! The Petstar Cordless Water Dispenser comes with One local warranty (please check store policy for details).
